At Carter Environmental Consulting, we use SMS messaging to communicate important information related to environmental projects and field services, including scheduling updates, site access coordination, appointment reminders, dispatch details, and urgent notifications.
What We Collect
We may collect the following information when you contact us, request services, or opt in to receive text messages:
• Name
• Phone number
• Email address
• Service address
• Details related to the services requested
How We Use Your Information
We use your information to provide our services, send appointment confirmations and reminders, provide estimates, invoices, service updates, respond to customer inquiries, and send occasional service-related promotions (if opted in).
Your Privacy
Carter Environmental Consulting is committed to protecting our clients’ personal information. All SMS-related data is handled securely and used only for legitimate business purposes.
We do not sell personal information or share it with third parties for marketing purposes. This includes mobile phone numbers and SMS consent information.
We may disclose personal information to trusted service providers only when necessary to deliver our services or support our business operations. We take reasonable measures to protect personal information from unauthorized access, use, or disclosure.
Your Rights
You may request to:
• Review your personal information
• Update or correct your personal information
• Opt out of SMS communications at any time